Sanofi PRO Questionnaires

Terms and conditions



Last Update: February 2017

This page describes the terms and conditions that apply to all Internet users visiting the PRO questionnaires Sanofi website (hereinafter “the Site”). When visiting the Site you accept and agree to comply with the terms and conditions set forth below. As the Terms may be amended at any time, without prior notice, we advise you to consult them regularly.


A. Terms and Conditions
B. Data Privacy Statement
C. Cookie Statement


A. Terms and Conditions

1. Intellectual property

This Site belongs to and is operated by the Sanofi-Aventis Groupe (hereinafter “Sanofi-Aventis Groupe”), a subsidiary of the Sanofi Group (hereinafter “Sanofi”).

The layout and each of the components, including trademarks, logos and domain names, appearing on the Site, are protected by current laws on intellectual property, and belong to Sanofi-Aventis Groupe and/or Sanofi and/or its subsidiaries, or their use is the subject of an authorization. The use or misuse of any of these marks is strictly prohibited.

The Site may also contain or reference other proprietary information, technologies, processes etc. of Sanofi or any of its Affiliate and/or third party. No license or any other right related is granted to you with the use of this website.

No component of the Site may be copied, reproduced, altered, edited, downloaded, denatured, transmitted or distributed in any way whatsoever, on any medium whatsoever, in whole or in part, without the prior written consent of Sanofi-Aventis Groupe, except solely for use for press requirements conditional on compliance with intellectual property rights and any other property rights that are mentioned. Only copying for private use is authorized for your own personal, private, non-commercial use, on your personal computer.

The following statement should appear on any authorized copy of all or part of the content of the Site: "COPYRIGHT– Sanofi-Aventis Groupe - ALL RIGHTS RESERVED".

Any authorised use of items composing or shown on the Site must not be denatured, changed or altered in any way whatsoever. Sanofi or its subsidiaries reserve the right to take legal action against any breach of its intellectual property rights.

2. Nature of information

The Site includes information on health, physical condition, the medical field and medical treatments solely for human use. Said information is published on the Site for information purposes only and is no substitute for the advice of your physician and/or pharmacist. The information should not be used under any circumstances to make a medical diagnosis of an illness and/or physical problem, and/or for prescribing and/or using drugs presented on the Site. In all instances you should always consult your physician and/or pharmacist or respective health care professional. You should not use the information contained herein for diagnosing a health and/or fitness problem and/or disease.

The Site may offer opinions by experts consulted in a particular field in relation to the content of the Site or excerpts from press articles. Any such information solely represents the opinion of the expert consulted or the publication, and is not necessarily the opinion of Sanofi-Aventis Groupe or Sanofi. Any such experts are not employees of Sanofi or its Subsidiaries and do not receive any emoluments in exchange for Sanofi/ Sanofi-Aventis Groupe using their opinion. Sanofi-Aventis Groupe is not responsible for the accuracy or completeness of any such information and opinions. Experts’ opinions reflect their own personal views and should never be interpreted as being the opinion or responsibility of Sanofi-Aventis Groupe or of Sanofi and its subsidiaries.

Information, especially financial, published on the Site shall not be considered as an encouragement to invest. It should not under any circumstances be interpreted as prospecting or as a public offering, nor is it an offer to subscribe, buy or swap shares or other securities in Sanofi and/or its subsidiaries concerned. Sanofi-Aventis Groupe draws your attention to the fact that financial information posted on the Site is regularly updated (if financial information is provided on-line).

3. Links to other sites

The liability of Sanofi-Aventis Groupe and/or of Sanofi and/and its subsidiaries shall not be in any way incurred by a third party site that can be accessed via the Site; a third party link does not imply a recommendation or endorsement. Sanofi-Aventis Group does not have any way of controlling the content of such third party sites which remain entirely independent of Sanofi-Aventis Groupe; Sanofi-Aventis Groupe is not responsible for and will not have any liability for any damages or injuries of any kind arising in connection with the content of linked third party sites. Moreover, the existence of a link between the Site and a third party site does not under any circumstances mean that Sanofi-Aventis Groupe approves the content of that site in any way whatsoever and in particular the use that may be made of it. The use of third-party sites is at your own risk and subject to the terms and conditions of the third-party site.

In addition, you are responsible for taking the precautions necessary to prevent any infection, in particular by one or more computer viruses, Trojan horses or any other "parasite".

External sites may include hypertext links to the Site. Any such links should not be created without the express prior consent of Sanofi-Aventis Groupe. In any case, Sanofi-Aventis Groupe is not in any way liable for the non-availability of such sites and Sanofi-Aventis Groupe does not scrutinize, check or approve them and is not responsible for contents, advertising, products or other components available on or via those sites.

4. Limitations on liability

Sanofi-Aventis Groupe strives to the best of its ability to ensure that information published on the Site is accurate and up-to-date. Sanofi-Aventis Groupe reserves the right to correct, to change or otherwise modify the content at any time, without prior notice. However, Sanofi-Aventis Groupe cannot guarantee that the information available on the Site are accurate, correct, up-to-date or complete.

Consequently, except for direct damages resulting from gross negligence or willful misconduct, Sanofi-Aventis Groupe declines any liability:

  • for any inaccuracy, error or omission as regards information available on the Site;
  • for any damage resulting from fraudulent intrusion by a third party resulting in an alteration of information or items made available on the Site
  • and more broadly, for any direct or indirect damage, for any reason, of any origin, nature or with any consequences whatsoever, even if Sanofi-Aventis Groupe had been warned of the possibility of such damage or loss, caused (i) by any access to the Site or inability to access it, (ii) by use of the Site, including any harm or virus that may infect your computer or any other property, and/or (iii) by credit given to any information coming directly or indirectly from the Site.

The components of the Site are provided "as is" without any guarantee of any kind, whether implied or explicit. Sanofi-Aventis Groupe does not offer any implied or explicit guarantee, relative, without limitation, to their merchantability and/or fitness for a particular purpose. You acknowledge that you use information contained on the Site on your sole responsibility. Consequently, Sanofi-Aventis Groupe and its affiliated entity cannot be held liable for any prejudice, direct or indirect, of any kind, resulting in whole or part from the use of the components of the Site.

Any claims arising in connection with the use of this Site and/or any content must be brought within one (1) year of the date of the event giving rise to such action occurred.

5. Availability of the Site

You acknowledge (i) that it is technically impossible to provide the Site free from any defect and that Sanofi-Aventis Groupe cannot undertake to do so; (ii) that defects may lead to the Site being temporarily unavailable; and that (iii) operation of the Site can be affected by events and/or matters that Sanofi-Aventis Groupe does not control, such, for example, as means of transmission and communication between you and Sanofi-Aventis Groupe and between Sanofi-Aventis Groupe and other networks.

Sanofi-Aventis Groupe and/or its suppliers may, at any time, alter or interrupt, temporarily or permanently, all or part of the Site to undertake maintenance and/or make improvements and/or changes to the Site. Sanofi-Aventis Groupe is not responsible for any alteration, suspension or interruption of the Site.

6. Information on products

Information included and published on the Site may include direct or indirect references to products, programs and services of Sanofi-Aventis Groupe that are not announced or available in some countries or some regions or that may be supplied under a different name and may be subject to regulations and terms of use that differ depending on the country. Such references do not mean that Sanofi-Aventis Groupe intends to sell those products, programs or services in your country. Refer to the local Sanofi subsidiary or your Sanofi sales partner for any information about the products, programs and services available to you.

7. Legal provisions

The Site and its content are governed by and interpreted in accordance with the Laws of France, and any disputes relating thereto are subject to the jurisdiction of the courts of Paris.

8. Publisher and Hosting

8.1 Publisher of the Site:

Sanofi-Aventis Groupe
54, rue La Boétie
FR - 75008 Paris
Tel.: +33 (0)1 53 77 40 00

Sanofi-Aventis Groupe, a corporation (Société Anonyme) with a capital of 76,493,456 Euros, registered in the Paris Trade and Company Register under Number 403 335 938.

8.2 Head of Publication:

François de Font-Réaulx
Chairman and Chief Executive Officer of sanofi-aventis Group

8.3 Site hosting:

1 Rue des Vergers
69760 Limonest

9. Photo / video credits:

  • Pixabay Pictures


B. Data Privacy Statement

1. Personal Information

“Personal Information” is information that directly identifies you or could reasonably be used in combination with other information to identify you and which is submitted to and/or collected by the Site and maintained by or for Sanofi-Aventis Groupe in an accessible form. Examples of Personal Information that directly identify you can include your name, address, telephone number, email address and other similar information.

Sanofi-Aventis Groupe does not collect any Personal Information.

In the unlikely case that Sanofi-Aventis Groupe collects Personal Information about you, Sanofi-Aventis Groupe will not disclose such Personal Information to third parties except (i) to affiliated entities within Sanofi, whether inside France or in other countries; (ii) to vendors and service providers who assist Sanofi-Aventis Groupe in providing service to you (e.g. a fulfillment company for processing and mailing purposes). Any affiliated entity, vendor or service provider, or other third party who has permitted access to or to whom we transfer Personal Information is required to keep your personal data confidential.

If you do not consent to the collection, use or disclosure of your personal data as outlined in herein, please do not provide any Personal Information to Sanofi-Aventis Groupe. If you have provided Personal Information to Sanofi-Aventis Groupe and no longer consent to its use or disclosure as outlined herein, please notify Sanofi-Aventis Groupe by sending an email or a mail to the address below.

In accordance with the French law “Loi n°2004-801 du 6 août 2004, Loi relative à la protection des personnes physiques à l’égard des traitements de donnéespersonnelles et modifiant la loi n°78-17 du 06 janvier 1978 relative à l’informatique, aux fichiers et aux libertés”, you have the right to access, to modify, to rectify and where applicable to suppress any Personal Information concerning you, simply by requesting it through the following ways:



By post:

54 rue de la Boétie
75008 Paris, France


2. Non-Personal Information

“Non-Personal Information” is information that is not personal and not linked to any Personal Information. Non-Personal Information will be treated as non-confidential, and we may disclose and/or use this information without any obligation whatsoever to you, for any purpose and through any means.

Sanofi-Aventis Groupe or vendors and service providers may automatically receive and record non-personal information on our server logs from your browser, date and time of visit, title of the page you are viewing. Sanofi-Aventis Groupe may use this information to improve the quality of the Site and is only used in an aggregated form.


C. Cookie Statement


1. What is a cookie?

A cookie is a small file containing a unique sequence of characters that is sent to your computer or mobile device when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser.

Cookies are often used to store your preferences (e.g. choice of language, country, etc.) for a certain period of time. Cookies are also used to collect and process information about your visit to the Site, such as the pages you visited, the website you came from and some of the searches you performed. Such information is used to make your next visits easier, to help improve the contents of the website and to establish aggregate statistics on the use of the website for internal market research purposes.


2. The cookies we use

We only use cookies which are essential to the proper operation of the Site and enhance your browsing experience.

Essential cookies

These cookies are required for the Site to work, for example allowing a visitor to remain logged into their account. You cannot disable essential cookies.

Cookie name



Used for new ez Publish session


Used to display the EU cookie law banner


3. How to disable cookies

When browsing the Site, you accept by default that we install cookies on your browser.

You can block the use of cookies or remove cookies that are already installed on your browser.
Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features of the Site, to store your preferences, and some of our pages might not display properly. 

Essential cookies

These cookies are required for the Site to work, for example allowing a visitor to remain logged into their account. You cannot disable essential cookies.